At a time when digitalization is completely transforming the way retail operates, cybersecurity is no longer optional, it has become mandatory. Stores, warehouses, and headquarters are increasingly interconnected through OT and IoT networks, bringing efficiency and automation but also increasing exposure to cyberattacks. Civitas, together with its strategic partner iOT365, offers an integrated solution that protects these critical networks by detecting and neutralizing threats before they impact daily operations.
Growing Threats
Recent statistics show an alarming increase in attacks on OT and IoT networks in retail. In just one year, attacks on OT systems have risen by more than 50%, while IoT-related attacks are up 45%. In the second quarter of 2025 alone, 276 cyberattacks targeting retail companies were reported, many of them resulting in significant financial losses and reputational damage.
The Impact of a Successful Attack
The consequences of an attack can be devastating. An incident affecting OT infrastructure generates, on average, losses of $3.2 million, while an IoT system breach can cost around $330,000. In addition, retailers face operational disruptions, stock devaluation, loss of customer trust, and long-term reputational harm.
iOT365 – Next-Generation Protection
The iOT365 platform was designed specifically for OT and IoT environments, providing full visibility, advanced threat detection, and automated response – all powered by artificial intelligence. Unlike traditional solutions, iOT365 integrates SIEM, IDS, and SOC functionalities into a single system, reducing both complexity and costs.
Implementation is fast and non-intrusive, and the platform easily adapts to any network architecture, including air-gapped environments. With support for over 50 industrial protocols and customizable response playbooks, iOT365 delivers end-to-end protection – from sensor level to the security operations center.
Civitas and iOT365 – The Partnership that Makes the Difference
With more than 30 years of experience in integrated security, Civitas operates its own Cyber Security Operation Center and has strong expertise in implementing complex, multi-site security solutions. This experience enables Civitas to seamlessly integrate the iOT365 solution into each company’s ecosystem, ensuring protection and operational continuity.
Together, we provide:
• Unified visibility across all OT/IoT networks and devices
• Rapid response to real threats with minimal false alarms
• Reduced implementation and operating costs
• Compatibility with existing infrastructures and virtual environments
• Compliance with major cybersecurity standards
Ensuring Business Continuity
For retail chains and logistics centers, the next step is testing the solution in a real environment – whether in a pilot store or a warehouse. Civitas and iOT365 provide full support for evaluating, implementing, and scaling the solution, ensuring protection and operational continuity.