Civitas Remote Guarding Services
Civitas brings the concept of Remote Guarding Services (RGS) to the security industry in Romania, becoming the first company in Europe to partner with Robotic Assistance Devices (RAD), one of the leading companies specializing in providing artificial intelligence-based solutions in the United States.
Effect of advanced technologies on security service management
RAD devices cover the full spectrum of needs encountered in the security industry: surveillance, concierge, access control, patrol, guard, warning, control of health parameters, bringing numerous benefits to our customers.
Thus, we mention the optimization of costs by supplementing traditional security services with innovative technologies, eliminating the costs of recruitment, training and labour retention, but also the risks encountered by security agents, sometimes put in dangerous situations.
Advantages of Remote Guarding Services
Civitas RGS provides superior security services through autonomous devices and real-time remote connectivity with minimal investment and risk.
The technology is autonomous and requires minimal support of the customer’s company infrastructure.
Civitas RGS provides a superior experience to employees and visitors, as interaction with technology is safe and can have major advantages in certain situations.
ROSA – demonstrates its effectiveness in perimeter protection, not only in terms of detecting a possible intruder, but also in deterring it by transmitting personalized voice alarms, autonomously, thus avoiding confrontational situations and endangering the security guard.
Robotic equipment is designed to be able to solve complex security challenges, is autonomous and ensures an increase in return on investment over time.
The use of advanced security solutions leads to the elimination of additional costs caused by legislative regulations in the field of security guards’ remuneration.
In conclusion, through Remote Guarding Services, Civitas offers both cost and risk reduction.
RAD products
Civitas Remote Guarding Services
- ROMAEO
- AVA
- ROSA
- RIO
How it works
The specialists from the Civitas integrated national dispatcher, who monitor the protected objectives through RAD robotic equipment, can supervise any location 24/7, 365 days a year. The security settings and checks to be performed during the patrol tour are set at the beginning of the shift and updated whenever needed; significantly strengthening the advantages of live video monitoring that can prevent incidents, to the detriment of video recordings that can only help investigate a crime, after it has already been committed.
Data security
Using highly secured data centers, we can eliminate the possibility of video data theft or destruction. For the encryption of video files we use bank type SSL security, thus the unauthorized access to the files is blocked, thus ensuring the protection of customer data.
Specialized Setup
The configuration is carried out by Civitas specialists, depending on the needs of the secure location and its related procedures.
Cloud storage
Civitas RGS enables complete information management in the cloud. In addition to managing records stored in the cloud, we offer storage packages up to full HD 1080p, using state-of-the-art H.264+ technology.
Electronic guard
Security services
Remote video monitoring/Electronic guard
The concept of remote video monitoring or electronic guarding involves:
- Recognizing the intrusion event in the protected perimeter.
- Notification of the event in the CIVITAS integrated dispatcher.
- Confirmation By integrating RAD surveillance devices, CIVITAS can qualify the validity of the alarm in real time.
- Fast intervention of specialist teams on site.
- Continuous and direct two-way communication between the RAD equipment and the CIVITAS national dispatcher. The RAD device can be programmed to give predefined voice commands. Whether it is about warning of inappropriate behaviour, warning of a possible crime, sending a message at the entrance to the location or even information messages, through remote security devices, Civitas can act according to the requirements of the established procedures.
- Closure of Incident. Drawing up the written report and sending it by email to the customer
Direct two-way communication
One of the practical methods, with positive effects, used by Civitas RGS is the two-way communication between the RAD equipment and the Civitas dispatcher.
Civitas can use the RAD device to give voice commands. Whether it is about warning of inappropriate behaviour, warning of a possible crime, sending a message at the entrance to the location or even information messages, through remote security devices, Civitas can act according to the requirements of the established procedures.
Let Civitas RGS support your residents, guests or employees!
Civitas specialists are ready to support callers in critical situations where they need help. Two-way communication is implemented to meet the needs of a caller who is alone and in need of assistance or is in danger.
Calls can be received from locations such as fitness centers, parks, remote locations, access control centers, or any other location.
Civitas Remote Guarding Services
- Autonomy
- Observe
- Control
- Support
- Automation
